Available 24/7, e-Branch – our online/mobile banking platform – allows you to do just about everything you could at a branch from your computer, tablet or phone. And the best part? It’s totally free! You can access e-Branch through our website or download our ACU app to your phone.
Complete the Online Banking/e-Branch Enrollment form. Please note, the information you submit in the enrollment step must match the information we have on file for you.
Click Continue Enrollment. You should see a new screen with the words “Congratulations! You have successfully enrolled in Online Banking.” Make note of your online credentials (you will need to copy or write down your temporary password).
Select Click Here to login to Online Banking/e-Branch. Each computer or mobile device you use for online banking will need a Secure Access Code. This one-time use code allows you to securely login to e-Branch. The secure access code is a six-digit number that will be delivered to you via email, phone call or SMS text (if WSCU does not have your current mobile number, you will not be able to receive this code via text). Secure Access Codes, which represent the latest security technology, take place of challenge questions and personal security images. When you are presented with secure access code delivery methods, you will notice that parts of your email address and phone number will be masked by Xs. This is a security precaution and does not mean your information is incorrect. Click the delivery method you wish, wait for the code to arrive (usually within thirty seconds), enter the code in the box provided and click Submit. The code must be used within 15 minutes of receiving it, after which it will not work.
A screen will appear letting you know the access code was accepted. Next, you will be asked to choose from the following: Do Not Register Device or Register Device. Choosing Register Device authorizes WSCU to store a security certificate on your computer or mobile device which will speed up the verification process in the future by eliminating the need to use a Secure Access Code on each login. Do not register the device if you are using a public computer. Please note, if you delete the security certificate or “cookie” that we’ve stored on your device, or if you request login from a computer or device that has not been registered, you will need to repeat the Secure Access Code process in the future.
Enter the Old Password, which is the temporary password you were issued during step 3.
You will be asked to create a New Password. The text on the screen will change from red to black as you meet the password criteria. After changing your password, click Submit.
Finally, please review your profile. Click Submit Profile.
Read through the Online Access Agreement and Disclosure Statement. Then scroll to the bottom of the screen and click I Accept.
DOWNLOAD THE ACU APP TODAY
How It Helps You
How It Works
This is a free service
You don’t have to visit a branch to do a lot of your banking, such as paying bills, transferring money, or even applying for a loan!
Access to your accounts anytime, anywhere
Peace of Mind
ACU uses the highest standard of privacy protection available, including multi-factor authentication, SSL (Secure Socket Layer) encryption and session timeouts to communicate securely
View accounts, histories and statements
Use one login to access multiple credit union accounts
Make account-to-account transfers between credit union accounts
Make account-to-account transfers between credit union and external accounts at other institutions
Schedule recurring transfers
Make loan and mortgage payments
Apply for a loan and have your information preloaded into the app
Set up alerts
View check images
Request stop payments
Request an address change
Securely send and receive messages from ACU
Securely manage and pay bills and people using e-Pay
If you used Quicken with the previous version of e-Branch service, you will need to make a few updates to ensure your Quicken experience is as good as it should be. For step-by-step instructions on updating your Quicken software, please download the appropriate documentation below:
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